Support

How can we help?

Real human support  ·  No chatbots  ·  Mon–Fri 9am–5pm PT

Every support request is handled by a real person. We reply to support requests within 4 to 24 hours.

Setting up for the first time? The Getting Started guide walks you through installing the client and your first backup, with screenshots.

Get in Touch

Fill out the form below and we will get back to you within 4 to 24 hours.

Common Questions

Looking for answers to common questions? Visit our FAQ page.